FCAWA SMS Terms of Use & Privacy Policy

Last Updated: 15 September 2026

The Foster Care Association of Western Australia Inc. (FCAWA) values your privacy and is committed to protecting your personal information.

By opting in to receive SMS (text) messages from FCAWA, you consent to the collection and use of your mobile phone number in accordance with the terms outlined below.

SMS Terms of Use

Program Description

FCAWA uses SMS messaging to communicate with foster carers, members, supporters, volunteers and stakeholders regarding:

• Membership information and renewals
• Training opportunities and workshops
• Event reminders and registrations
• Foster care support services and resources
• Surveys and feedback requests
• Important organisational announcements
• Time-sensitive updates affecting carers and families

Message Frequency

Message frequency may vary depending on your interaction with FCAWA and the services you access.

Message and Data Rates

Standard message and data rates may apply according to your mobile phone plan. FCAWA is not responsible for any charges imposed by your mobile service provider.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message received from FCAWA.

Once you opt out, you will no longer receive SMS communications unless you choose to opt in again.

Help and Support

For assistance regarding FCAWA SMS communications, reply HELP to an SMS message or contact us:

Foster Care Association of Western Australia (FCAWA)
Phone: (08) 9486 4077
Email: info@fcawa.com.au
Website: www.fcawa.com.au

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy Policy

Information We Collect

When you opt in to receive SMS messages, FCAWA may collect:

• Your name
• Mobile phone number
• SMS consent preference
• Communication history relating to SMS messages

How We Use Your Information

FCAWA uses your information solely to:

• Provide SMS communications requested by you
• Share information relevant to your membership or participation with FCAWA
• Provide support, updates and resources
• Improve our services and communications

Consent

By checking the SMS consent box on an FCAWA form, you agree to receive SMS communications from FCAWA.

Providing consent is voluntary and may be withdrawn at any time by replying STOP.

Sharing of Information

FCAWA will not sell, rent or share your mobile phone number or SMS consent information with third parties for any purpose.

SMS opt-in data and consent records will not be shared with third parties except where required by law or necessary for the delivery of SMS services.

Data Security

FCAWA takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Access and Correction

You may request access to or correction of your personal information by contacting FCAWA.

Changes to This Policy

FCAWA may update this SMS Terms of Use & Privacy Policy from time to time. Any changes will be published on our website.

Contact Us

For questions regarding this SMS Terms of Use & Privacy Policy, please contact:

Foster Care Association of Western Australia Inc. (FCAWA)
Level 1, 20 Gibberd Road, Balcatta WA 6021
Phone: (08) 9242 4222 or 1800 497 101
Email: admin@fcawa.com.au
Website: www.fcawa.com.au